Lifeline Assistance Program

Oregon Telephone Assistance Program (OTAP)

Yes, you can afford telephone or internet service!

Oregon Lifeline, also known as the Oregon Telephone Assistance Program (OTAP), is a federal and state government program that reduces the monthly cost of phone or broadband service for qualifying low-income households.

How do I qualify?

You may qualify for Oregon Lifeline if you receive benefits from one of the following:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance
  • Veterans Pension or Survivors Benefit Program
  • Bureau of Indian Affairs General Assistance
  • Tribally-administered Temporary Assistance for Needy Families (TTANF)
  • Food Distribution Program on Indian Reservation
  • Head Start
  • Your total household income is at or below 135% of federal poverty guidelines

Note: Federal and state regulations limit the Lifeline benefit to one per household for either phone or broadband service.

How do I apply to get a discount on my monthly phone or broadband bill?

Call the Oregon Public Utility Commission at 1-800-848-4442 Monday through Friday, 9 a.m. – 4 p.m. Email

For more information, download the info sheet, or visit Oregon Lifeline – Oregon Telephone Assistance Program (OTAP).

Call us at 503 394-3366 for additional questions.